At Trek Shift, we are committed to delivering your outdoor and travel products safely and on time. Please read our shipping policy carefully:

  1. Order Processing
    All orders are processed once confirmed for cash on delivery (COD). Please ensure that your delivery details are accurate to avoid delays.

  2. Delivery Areas
    We deliver to locations within our serviceable regions. Delivery timelines may vary depending on your location.

  3. Shipping Time
    We strive to ship all orders promptly. Standard delivery usually takes 3–7 business days. Delays may occur due to unforeseen circumstances such as weather, holidays, or logistical issues.

  4. Shipping Charges
    Shipping charges, if applicable, will be displayed at the time of order confirmation.

  5. Order Tracking
    Once your order is dispatched, you will receive a notification with delivery details. Please ensure someone is available to receive the order at the provided address.

  6. Damaged or Lost Items
    If a product is damaged during delivery or lost, please contact us immediately. We will guide you through the replacement process.

  7. Changes to Shipping Policy
    Trek Shift reserves the right to update or modify this shipping policy at any time. Continued use of our services constitutes acceptance of the updated policy.

For questions or concerns regarding this policy, please contact our customer service team at [email protected].